FAQ: Make Your Own Swiss Army Knife Kits!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What if I want to buy more than one?

Just back a reward then add on another swiss army knife kit and receive 25% off! Then if you want add ons like crosses and material upgrades then just select them too.

E.g. I want to order 1x Clear PC and 1x Titanium with a brass cross

Main Reward Make Your Own Swiss Army Knife Kit

Add-ons 1x Extra Make Your Own Kit 1x Clear Material Upgrade 1x Titanium Material Upgrade 1x Brass Cross.

We’ll ask for your preferences for personalization and how each kit should be shipped in your backer survey when the campaign is complete.

Last updated: March 24, 2022 08:17

Are these original Victorinox parts?

Absolutely, we’ve been using genuine Victorinox parts and absolutely love the build quality and how they work.

Last updated: March 24, 2022 08:17

Will this come with any Victorinox Guarantee?

We void the warranty and guarantee when we disassemble the Victorinox knives. They are not responsible for the misuse or any injury that may result in using our kits.

Last updated: March 24, 2022 08:17

What if I want to return my kit?

We’ll do everything we can to make sure you’re happy with your purchase - if there’s a problem we will either issue you a refund or send you out a new kit.

Last updated: March 24, 2022 08:17

Where do you ship?

We ship worldwide via Tracked Royal Mail as standard outside of the UK.

Last updated: March 24, 2022 08:17

How difficult is it to put together?

We’ve made sure that the instructions are as intuitive to follow as possible. We’ve created a jig that helps you assemble the knife to make it even easier. In saying that, some of the parts are quite small.

Last updated: March 24, 2022 08:17

Is this for kids?

We don’t recommend children using this kit due to the sharp knives. If you want to buy it as a gift, best to let an adult do the assembly and have the kids watch :)

Last updated: March 24, 2022 08:17

Will you do any other models of knives?

Yes in the future we will - we wanted to get started with this idea with a simple kit -if this is a successful campaign - the next ones will be more complicated and even bigger!

Last updated: March 24, 2022 08:17

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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